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Lemon from day 1; Cruiser Rv is in denial!
Lemon from day 1; Cruiser Rv is in denial!
Lemon from day 1; Cruiser Rv is in denial!
Lemon from day 1; Cruiser Rv is in denial!
Lemon from day 1; Cruiser Rv is in denial!
Cruiser RV, LLC 7805 North SR 9 P.O. Box 130 Howe, IN 46746 260-562-**** Re: 2016 Cruiser RV, Shadow Cruiser Ultra Lite Model 280QBS VIN: 5RXTD2829G103**** Purchased new: June 30th, 2016 Synopsis: While living in Arizona we sold our 26ft 2002 Carson toy hauler. We...
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9 comments
#1981881

Thank you for your review. I was ready to purchase one and decided to check reviews I’m so glad I did!

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ID
#1236369 Review #1236369 is a subjective opinion of poster.
Location
Howe, Indiana
Product
2016 Cruiser Rv Shadow Cruiser 280Qbs Rv
Pros
  • Layout of unit
  • Design and comfort
Cons
  • Are selling junk and do not care
  • Quality of product and worse service
Reason of review
All the above
Loss
$28000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
January 15, 2021 RE: Shadow Cruiser We purchased a Shadow Cruiser Ultra Lite 282 BHS from Gander/RV World Buford, GA. We purchased numerous warranties such as paint, exterior, furniture and GAP. The camper was delivered and set up on our property by Gander/RV World. We...
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ID
#2382073 Review #2382073 is a subjective opinion of poster.
Location
Loganville, Georgia
Preferred solution
Let the company propose a solution

Poor craftmanship

We have a 2020 cruiser with a 3 year warranty , it has fallen apart , designated before our eyes. The trims the doors the cupboards, the shelves. every time it goes to the dealer for work it comes back worse than it went and they keep it for 2 or 3 months.

User's recommendation: do not buy one. stay away.

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ID
#2261985 Review #2261985 is a subjective opinion of poster.
Pros
  • Floor plan l
  • Design and comfort
  • Layout of unit
Cons
  • Falling apart
  • Are selling junk and do not care
Loss
$35
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to use the toy hauler ramp

I bought a 2021 Stryker Toy Hauler T.T . When I opened the ramp to put a motorcycle in I almost got crushed by the weight of the ramp in opening it. Upon closing it all I could was to lift it halfway. The springs on the outside of the ramp are useless. It takes 2 or3 people to open and close the ramp door.

User's recommendation: Don't buy a Stryker Toy Hauler unless your into weight lifting model 3112.

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ID
#2255684 Review #2255684 is a subjective opinion of poster.
Preferred solution
Fix the Ramp door so I can use my Toy Hauler

Pieces are falling apart

Hello I have only had the camper for 2 years. My warranty has expired and things are falling apart and things are put together poorly. I have a long list of stuff that isn't good on my camper. My camper is 2019 and really not happy. We would like to get all of these things fixed. Pamela

User's recommendation: We would like all if our parts fixed.

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ID
#2187816 Review #2187816 is a subjective opinion of poster.
Pros
  • Kitchen outside
Preferred solution
Let the company propose a solution
We bought our 2019 Shadow Cruiser S282BHS in 2018 And it was exciting but VERY short lived! Shadow Cruisers are the CHEAPEST travel trailer Ive seen and unfortunately have the pleasure of owning. Since Im ALWAYS having to fix things in the RV, I guess I have learnt the...
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1 comment
#1929222

I bought a 2016 and started having issues two weeks after I bought it. They are complete garbage and have zero warranty. The company itself is worse then the products they produce!

ID
#2110305 Review #2110305 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Horrible sewer odor

I have hardly used my bathroom, but there is a horrible odor in the bathroom. I always rinse my tanks and keep it clean and serviced.I always use odor control products. I am beginning to suspect some piping has pulled apart on the vent or tanks

User's recommendation: the workmanship / quality is very poor you can tell they slap these trailers together very quickly.

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ID
#2082011 Review #2082011 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Verified Reviewer
Cruiser Rv - Disastisfied customer
Cruiser Rv - Disastisfied customer
Cruiser Rv - Disastisfied customer
Cruiser Rv - Disastisfied customer
Lets start with the 2019 Embrace and the issues we experienced: In mid-July we purchased a 2019 Embrace EL310 Travel Trailer to be delivered to our RV Park Ogunquit Farms in Wells, ME from Campers Inn RV of Kingston, NH In late July to early August of 2019 is when the...
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ID
#2073331 Review #2073331 is a subjective opinion of poster.
Pros
  • Looks good
  • Layout of unit
Cons
  • Very cheaply put together
  • Build quality and not stand behind product
  • Quality of product and worse service
Loss
$33000
Preferred solution
Full refund

Reviews

I have read a lot of the reviews! Thank everyone for them. I will not buy one now
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ID
#1721334 Review #1721334 is a subjective opinion of poster.
Location
El Segundo, California

Black water tank

washer in black tank left on by mistake.After draining tank it now only holds 18 gal?? Inside wall nearest toilet made cracking noise when I dumped tank???
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ID
#1699937 Review #1699937 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Working on correcting the problems this trailer has (mismatched tires, center cap missing, NO/MISSING ladder for drop down bunk, water fill hose is VERY slow, incorrectly wired switches, missing grease fitting on wet bolts, etc...) AND while I was also investigating...
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ID
#1666488 Review #1666488 is a subjective opinion of poster.
Location
Missoula, Montana

BAD QC (if it even exists)

Working on correcting the problems this trailer has (mismatched tires, center cap missing, NO/MISSING ladder for drop down bunk, water fill hose is VERY slow, incorrectly wired switches, missing grease fitting on wet bolts, etc...) AND while I was also investigating why no heat from bedroom vent that I discovered THE FLEXIBLE PROPANE HOSE WAS TRAPPED UNDER THE FURNACE BEING CUT IN HALF from the sharp edge of the furnace. It appears that the hose should be routed up and around the furnace and NOT sitting under it. The slight vibration on the furnace running was slowly cutting it in half. This was done during assembly and slipped past QC (if there is such a thing) Had this NOT been discovered the hose would have eventually cut, leaked and the resulting explosion would have most likely been FATAL. I also discovered the the water supply hoses, electrical wires had other hoses had been installed in such a disorganized manner that the furnace hose to the bedroom had been crushed closed be the mess. How MANY more has the same problem??? THIS PROBLEM COULD COST SOMEONE THEIR LIFE IF NOT CORRECTED I have fixed this to avoid being KILLED...
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1 comment
#1754472

NO RESPONSE FROM CRUISER RV ON THIS MATTER NEVER NEVER NEVER BUY THE JUNK THEY SELL!!!

ID
#1658376 Review #1658376 is a subjective opinion of poster.
Pros
  • Looks good
Cons
  • No qc
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Let the company propose a solution

Outstanding product

Have a 2018 Cruiser Radiance 25RB. Fantastic product. HUGE rear bath, fantastic fit and finish, king bed, ample storage. Great RV!
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ID
#1614772 Review #1614772 is a subjective opinion of poster.
Location
Romulus, Michigan
Pros
  • Nice layout
  • Pulls easy
  • King size bed

Fun Finder RV brand new is filled with cheap parts

We bought a brand new 2018 Fun Finder last August. We loved the layout and were convinced it was a good deal. Once we paid and were on the road, things started falling apart. First the glass cover over the stove came apart and wouldn't go back together. Then the Corian sink cover was so tightly fitted that we couldn't get it out without tools. Our recliners are broken already: one cord broke and now the feet won't come up; the other works but the frame is out of whack. Glue on mirrors, scratches on woodwork. Lights that burn out in a couple weeks. We definitely got a lemon with this RV.
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ID
#1599919 Review #1599919 is a subjective opinion of poster.
Location
Bloomfield, Indiana
Pros
  • Nice layout
Cons
  • Very cheaply put together
Reason of review
Bad quality
Loss
$5000
Preferred solution
Let the company propose a solution

Moisture concerns

Had my 2019 Shadow Cruiser 225 checked with a moisture meeter. It showed a lot of moisture in the floor around windows, door and slide. Also checked outside and slid windo and door shoing a lot of moisture on top side. Anyone elese having this issue?
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1 comment
#1762885

2018 Shadow Cruiser, bought last October, so not off warranty yet and yes, the drivers sidewall is coming apart as evidenced by the large bubbles along the exterior and the points of nails coming through into the bedroom wall and closet, they just haven't come through the wall paper yet. The entire side is coming apart and the quality of materials and workmanship is crap, so far Heartland is not standing behind their product and refusing to fix.

ID
#1600824 Review #1600824 is a subjective opinion of poster.

We can’t find our antenna adjustment or our booster on off location on our new camper mph 2120 rb.

No answer. Please call us.
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ID
#1586379 Review #1586379 is a subjective opinion of poster.
Location
Franklin, Ohio
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

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